Membership Terms and Conditions

Members of Revive Pilates Studio must agree to the policies and procedures outlined below. Failure to comply may result in suspension or termination of membership.

Cancellation Policies

We understand unforeseen circumstances come up, however, we adhere to a strict cancellation policy to keep our studio running efficiently.

  • Should you need to cancel, we ask you to cancel no less than six (6) hours before class time.  Please call, text, email Revive Pilates Studios.

    • Including but not limited to: sudden illness, injury, family/child illness, family emergency, ect… for more information please call/email us at revivevpilatesstudio@gmail.com or (831)295-3348.

  • No shows will be subjected to a $10 fee for unlimited members and $15 non-members. Recurrence of more than three (3) no shows will result in suspension/termination of membership.

  • Termination of membership: submit cancelation form 30 days prior to cancellation required or you will be charged the full next month.

  • If a member needs to pause the membership, notice of fifteen (15) days prior to scheduled payment date is required. Members may pause their membership up to three (3) months at a time. After the three (3) months, the membership will re-up and you will be charged. Members are only allowed to pause their memberships once a year.


Membership

Auto-pay will occur on the 1st of every month. Late payments received after the 10th of the month will occur a $15 late fee charge. Failure to pay will result in suspension/termination of membership. Members and drop in clients must be at least 15 years of age or older.



Class and Late Policy

Classes are 50 minutes. No exceptions. If you are more than 15 minutes late a “no show” fee of $10 will be applied to your account and you will not be able to participate in class. It is encouraged to arrive early to place belongings away in the locker room and warm up for class.


Cell Phone Policy

There are no cellphones allowed on the pilates floor. If a cell phone must be present, it must be placed on silent or turned off. 


Cleanliness policy 

All clients are required to wear grip socks during reformer and mat pilates. If you come with no socks, grip socks will be available for purchase at the front desk for $15. Hair must be pulled back during reformer pilates classes. Pilates involves a lot of stretching and bending, please dress accordingly.  


Refund Policy

ALL SALES ARE FINAL. No refunds or exchanges on retail items, unless deemed faulty. In this case, an exchange of the item or a credit will be applied to the member’s account.

Revive Pilates Studio is not responsible for any lost and/or stolen items. We encourage members to use our lockers to secure their belongings.


Reservations

While walk-ins are welcome, there is no guarantee of class availability. It is encouraged to sign up for classes via our app or website 

*If class is canceled due to instructor illness/emergency, members will be credited $35 to their account for inconvenience.


Referral Program

For every member you refer to Revive Pilates Studio that results in an unlimited membership, you will receive a $25 credit to your account for the month. New members must say your name when signing up.


Memberships

  • $35 drop-in fee per reformer based class

  • Monthly 2 classes/week $175

    • Member will be allowed to attend a total of two (2) class per week; additional class if be subjected to the $35 drop in fee for reformer based classes and $15 drop in fee for mat based classes

  • Monthly unlimited $245

    • Member will be allowed to attend/sign up for “unlimited” classes per week/day. No drop if fee will be required

  • 10% discount to Fire, EMS, Police, Healthcare workers, and Teachers

    • Copy of ID required on file for discount


Health and Liability Waiver

A health assessment and liability waiver must be on file prior to participation in class. Failure to comply will result in immediate dismissal from class.